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Your FI Community Account

FI Community requires everyone to have a FI Community Account to sign in. Once your request is submitted, you will receive an email with instructions on how to complete your registration.

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Visit extranet.opensolutions.com and login to find your Client ID. It's available in the Client Care section on the bottom right.

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End User License Agreement

Financial Institution Community (Portal) Use and Access Agreement The Financial Institution Community (previously the Open Solutions Client Association Community Portal) is available to you and other clients of Fiserv/Open Solutions to facilitate the transfer of information, including ideas, opinions and experiences by and among Fiserv/Open Solutions’ clients. You understand that all information, data, text, messages or attachments set forth on the Portal are the sole responsibility of the person or party with whom the content originated. That means that the person or party posting the information is responsible for the content made available to the Portal. You acknowledge and agree that neither Fiserv/Open Solutions Inc, its affiliates, nor the Fiserv/Open Solutions Client Association are responsible or liable for any information posted on the Portal. All use of the Portal is subject to the Terms and Conditions set forth below. By clicking "Join" and using the Portal, you acknowledge that you have read and understood all such Terms and Conditions and that you agree to abide by them. You further acknowledge and agree that notwithstanding anything in the agreement between Fiserv/Open Solutions and you for the provision of software and/or services ("Agreement") to the contrary, when you click "Join" and when Fiserv/Open Solutions provides you with access to the Portal, you agree with Fiserv/Open Solutions that the Agreement is a separate agreement for the provision of software and/or services. All access to and use of the Portal is subject to the terms and conditions hereof. Terms and Conditions: 1. You must not post any sensitive member data, including without limitation, Account IDs, Social Security Numbers, Addresses or Account Balances. 2. You must use a professional and respectful tone in all postings to the Financial Institution Community (Portal). Do not post, forward, transmit or make available content that is unlawful, harmful, threatening, abusive, harassing, vulgar, obscene, pornographic, hateful or objectionable. 3. You must not impersonate any member of the Fiserv/Open Solutions Client Association, Fiserv/Open Solutions or its or their member clients or falsely state or otherwise misrepresent your affiliation with a person or entity. 4. You must not forge headers or manipulate headers in order to disguise the origin of any content transmitted via the Fiserv/Open Solutions Client Association Portal. 5. You must not post, forward, transmit or make available any content that you do not have a right to make available under any law or contractual or fiduciary relationships (including, without limitation, inside information, proprietary and confidential information learned or disclosed as part of employment relationships, or under nondisclosure agreements) or that are subject to any other obligation of confidentiality. 6. You must not post, forward, transmit or make available any content that infringes any patent, trademark, trade secret, copyright or any other proprietary right of any party. 7. You must not post, forward, transmit or make available any unsolicited or unauthorized advertising promotional materials, 'junk mail', 'spam', 'chain mail', 'pyramid schemes', or any other form of solicitation that is designed for such or any similar purpose. 8. You must not post, forward, transmit or make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. 9. You must not use the Financial Institution Community (Portal) to collect or store personal data about other users in connection with the prohibited conduct and activities set forth in the statements listed above. Use of the information and data on the Financial Institution Community (Portal) is at your own risk. You may not use any information or data on the Financial Institution Community (Portal) for any purpose (including for any purpose that may be adverse to Fiserv/Open Solutions Client Association or Fiserv/Open Solutions) other than for your internal reference, such as for emailing ideas or requests for information to the specific Fiserv/Open Solutions Client Association Listserv list(s) that you may belong to. Fiserv/Open Solutions Inc.® and the Fiserv/Open Solutions Client Association Executive Committee reserve the right (but are not obligated) to monitor, edit, remove, or disclose any posting on the Financial Institution Community (Portal) for lack of adherence to the Terms and Conditions, if required in the course of normal operation and maintenance of the Portal, or if required to do so by law or in the good-faith belief that such action is necessary to: (i) comply with applicable law or comply with legal process served; (ii) protect and defend the rights of Fiserv/Open Solutions Client Association Executive Committee, Fiserv/Open Solutions, or others; or (iii) protect the personal safety of the Financial Institution Community (Portal) users. Fiserv/Open Solutions and the Fiserv/Open Solutions Client Association Executive Committee reserve the right (but have no obligation) to remove or edit communications on the Portal and Fiserv/Open Solutions and reserve the right to terminate your access to the Portal at any time, with or without notice, in the exercise of its sole discretion. NEITHER FISERV/OPEN SOLUTIONS NOR THE FISERV/OPEN SOLUTIONS CLIENT ASSOCIATION EXECUTIVE COMMITTEE HAVE ANY LIABILITY OR RESPONSIBILITY TO YOU, OR ANY OTHER USER OF THE PORTAL OR ANY OTHER PERSON OR ENTITY FOR PERFORMANCE OR NONPERFORMANCE OF THE AFOREMENTIONED SCREENING ACTIVITIES, OR OTHERWISE IN CONNECTION WITH YOUR OR ANY OTHER USERS'S USE OF THE PORTAL. YOU HEREBY DISCLAIM, WAIVE AND FULLY RELEASE ANY AND ALL CLAIMS WHETHER GROUNDED IN WARRANTY (EXPRESS OR IMPLIED), TORT, STRICT LIABILITY OR OTHERWISE, YOU HAVE OR MAY HAVE AGAINST FISERV/OPEN SOLUTIONS INC., ITS AFFILIATES, OR THE FISERV/OPEN SOLUTIONS CLIENT ASSOCIATION EXECUTIVE COMMITTEE FOR ANY AND ALL DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE, RELATED TO OR ARISING OUT OF YOUR USE AND ACCESS TO THE PORTAL.